Privacy Policy | Colorado Auto Recovery

Last Updated: June 6, 2026

Colorado Auto Recovery ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our mobile application ("App").

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information We Collect
Information You Provide

When you use Colorado Auto Recovery, we may collect:

Name
Email address
Phone number
Property or community information
Parking space information
Photos uploaded as part of a tow request
Vehicle information included in a tow request
Communications with support

Automatically Collected Information

We may automatically collect:

Device information (device type, operating system, app version)
Log data
IP address
Usage and diagnostic information

Location Information

If enabled by your device settings and required for app functionality, Tow Alert may collect location information to assist with verifying tow requests and improving service accuracy.

How We Use Information

We use information to:

Process and manage tow requests
Verify resident eligibility and parking assignments
Communicate regarding tow request status
Provide customer support
Improve app functionality and user experience
Prevent fraud, abuse, and unauthorized use
Comply with legal obligations

Sharing of Information

We may share information with:

Authorized Towing Providers

Information submitted through a tow request, including photos, parking information, and related details, may be shared with authorized towing companies to process and fulfill your request.

Property Managers and Community Administrators

Information may be shared with authorized property management personnel to verify parking assignments and resolve disputes.

Service Providers

We may use third-party providers to host, maintain, analyze, and support our services.

Legal Requirements

We may disclose information when required by law or when necessary to:

Comply with legal obligations
Protect our rights and property
Prevent fraud or misuse
Protect the safety of users and the public

Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Tow request records may be retained for operational, legal, or administrative purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Delete your personal information
Restrict or object to certain processing activities
Request a copy of your information

To exercise these rights, contact us using the information below.

Children's Privacy

Colorado Auto Recovery is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.

Third-Party Services

The App may use third-party services for analytics, hosting, authentication, notifications, or other functionality. These services may collect information in accordance with their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and reflected by the updated "Last Updated" date.

Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Colorado Auto Recovery
Email: info@coloradoautorecovery.com

By using Colorado Auto Recovery, you acknowledge that you have read and understood this Privacy Policy.